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Identifying differences between EOR and PEO.

Karelia Jimenez • Jan 20, 2024

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Let's take a quick ride and learn the main key factors that would help us understand the differences between these 2 HR administration models.


PEOs are the shining star of the sky, just a quick reminder on the concept.  Professional Employer Organization’s (PEO) provides comprehensive HR (Human Resources) services to client businesses. 


They operate by establishing a co-employment relationship with their clients, wherein the PEO becomes a partner in handling various HR-related functions while the client retains control over the day-to-day operations and management of their employees.


But just as the universe, there are many other stars and there is an alternative option call Employer of Record (EOR) which is a service provider or entity that takes on the legal responsibilities associated with employing workers on behalf of another company or client.

When a business engages an Employer of Record, the EOR becomes the official employer for the workers, handling various employment-related functions and administrative tasks while the client company retains managerial control over the employees' day-to-day activities.


The primary role of an Employer of Record includes employment compliance, payroll and benefits, HR administration, Risk Management, and International Expansion support.


EOR allows companies to focus on their core business operations while delegating the administrative and legal responsibilities of employment to a specialized service provider.

 

This arrangement enables business to access global talent pools, expand into new regions without setting up legal entities, and maintain compliances with employment regulations in different countries and regions. 


By partnering with a Professional Employer Organization, businesses can leverage the expertise and resources of the PEO to streamline HR functions, reduce administrative burdens, access better employee benefits, and improve compliance with laws and regulations.


This allows the companies to focus more on their growing business activities and strategies.  Typically, a PEO will take care of the following duties: HR administration, payroll and taxes, employee benefits, HR compliance, Risk Management, employee relations support, Recruitment, and training.

 

Although, they are both related to employment and human resources, and may look similar, they serve different purposes and involve different structures.

Two Key Differences Between EOR and PEO

· Employer Relationships: EORs directly employ and manage workers on behalf of a client company, becoming the official employer for legal purposes in a specific location.  In contrast, PEOs stablish a co-employment relationship with client companies, sharing employer responsibilities while the client maintains control over operations.

 

· Scope of Services: EORs mainly handle employment and administrative duties for international or multi-location entities, focusing on legal compliance and local employment requirements. PEOs offer a broader range of HR services, covering various aspects of HR management for client companies.


Exploring These Outsourced HR Solutions Further

Both EORs and PEOs aim to support companies in managing their HR-related tasks more efficiently, but their structures, purposes, and the nature of their relationships with clients’ companies differ significantly.


EOR relationship is typically direct and straightforward.  The EOR becomes the legal employer of the workers on behalf of the client company in a specific location or jurisdiction.  The PEO and a client company enter into an agreement with sharing responsibilities on while the client retains control over day-to-day operations and management of employees.


The EOR relationship is more focused on providing localized employment solutions, especially for companies expanding internationally or entering new markets.  The client company relies on the EOR’s expertise to handle the legal and administrative aspects of employment in that specific location. PEOs operate by establishing a co-employment model.


Bottom line, the relationship with an EOR involves the EOR assuming full legal responsibility for employing workers in a specific location, whereas the relationship with a PEO involves a shared responsibility arrangement.  At the end of the day both offers solutions for managing HR needs.


The wisest advise for a business owner or administrator is to take a clear and close look at both models and verify which could be the best for your next big step with the company. 


You might be wondering; how do I make such an important decision? Here is a starting point, we have accommodated several key factors to ensure you select the right service provider that aligns with your needs and goals.


1- Service offerings and expertise:


Evaluate range of services offered by both models.  Consider if they cover your specific HR needs, such as payroll processing, benefits administration, compliance, risk management, etc.


Now, having is not the same as delivering so assessing the provider’s expertise and experience in handling HR functions, especially in your industry or the regions where you operate or plan to expand.


2- Legal Compliance and expertise:


Ensure that the EOR or PEO has a strong understanding of local employment laws and regulations, especially if you are looking to expand or operate in multiple jurisdictions.


Verify their track record in compliance management and their ability to adapt to changing regulatory environments.


3- Reputation and references:


Research the provider’s reputation in the industry. Look for reviews, testimonials, or case studies from other business that have used their services.


Many of your clients always ask for a list of references and all the options available out there are always thrilled to share their success by presenting clear examples.


4- Financial stability and Insurance coverage:


Consider their financial standing and longevity in the industry to ensure stability and reliability in service delivery.


Inquire about insurance coverage and risk management practices to protect your business in case of issues or liabilities.


5- Technology and Systems:


Technological infrastructure and systems used by the EOR or PEO. Ensure they have efficient and secure platforms for payroll processing, HR management, and data security.


It is important to consider the compatibility with your existing systems or the ease of integration with their platforms.


6- Client support and communication:


Evaluate the quality of client support and communication. Consider responsiveness, accessibility, and level of personalized service provided.


Check the availability of dedicated account managers or support teams to address you queries or concerns promptly.


7- Cost and contractual agreements:


Fully understand the fee structure and pricing models offered by the provider. Compare costs side-by-side, which is a service that we PEO Focus always prepare for our clients’ reviews.


Review the terms of the contract, including service-level agreements, termination clauses, and any hidden fees or additional charges.


8- Flexibility:


Consider whether the provider can accommodate your business’s growth and scale their services accordingly.


Assess their flexibility in adjusting services or adapting to changes in your business needs.


By considering in a careful manner these factors and conducting thorough due diligence, you will make sure that you will select the right EOR or PEO that best fits your business requirements, ensures compliance, and provides efficient support to achieve your goals.


Reaching an expert in the matter is always the best, someone than can guide you through the entire process and you may have the confidence that all decisions will be made thinking of you first.  PEO focus is the right option to start such an important journey.

About the Author

Karelia Jimenez PEO Focus

Karelia Jimenez is an Account Manager at PEO Focus, an HR and Employee Benefits Consulting Firm.  Fluent in English, Spanish and Portuguese Karelia assists clients with the navigation of identifying which vendors can provide the best experiences for a company and its employees.

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